Last updated: March 14, 2026
These General Terms and Conditions (hereinafter "GTC") apply to all contracts between ApeKey (hereinafter "Provider") and its customers (hereinafter "User") regarding the use of the ApeKey API Gateway Service.
Deviating, conflicting or supplementary GTC of the user shall not become part of the contract unless their validity is expressly agreed to in writing.
ApeKey offers an API Gateway Service that provides access to various AI providers (Groq, Together AI, Fireworks AI) through a unified API. The service includes features such as intelligent routing, caching, cost optimization and usage analytics.
Registration is required to use the service. The user undertakes to provide truthful, complete and current information. Each user may only create one account.
The user is obliged to keep his access data secret and not to grant third parties access to his account. In case of suspicion of unauthorized use, the user must inform the provider immediately.
The provider strives for high availability of the service. An availability of 99.9% is aimed for, but not guaranteed. The provider reserves the right to temporarily suspend the service if this is necessary for technical, legal or other reasons.
The provider reserves the right to change, extend or discontinue the service at any time.
The prices for the various plans are indicated on the website. All prices are in Euro and include the statutory value added tax.
Payment is made in advance for the respective billing period. In case of payment default, the provider is entitled to block or terminate the service.
Exceedances of the limits included in the plan will be billed at the overage prices indicated on the website.
The user undertakes to use the service only for lawful purposes. In particular, it is prohibited:
The provider is liable without limitation for intent and gross negligence as well as in accordance with the Product Liability Act.
In case of slight negligence, the provider is only liable in case of violation of an essential contractual obligation, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the user may regularly rely (cardinal obligation). In this case, liability is limited to the foreseeable, contract-typical damages at the time of conclusion of the contract.
Liability for data loss is limited to the typical expense that would arise with proper data backup.
Both parties may terminate the contract at any time with a notice period of one month to the end of the month. The right to extraordinary termination for important reasons remains unaffected.
In case of payment default or violation of these GTC, the provider reserves the right to terminate the contract without notice.
The handling of personal data is governed by our privacy policy, which is part of these GTC.
If you are a consumer (i.e., a natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed), you have a right of withdrawal in accordance with the following provisions.
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day of the conclusion of the contract. To exercise the right of withdrawal, you must inform us (ApeKey, Jaden Dahm, Sefferweg 13, 54657 Neidenbach, Germany, Email: support@apekey.ai) of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or e-mail).
The right of withdrawal does not apply to contracts for the supply of digital content which is not supplied on a tangible medium if the performance has begun with your express prior consent and you have acknowledged that you will lose your right of withdrawal once the contract has been fully performed by us. Since our service is provided immediately after conclusion of the contract and you have given your express consent to the immediate commencement of performance, you lose your right of withdrawal once the contract has been fully performed.
If you wish to withdraw from the contract, please complete and return this form: To ApeKey, Jaden Dahm, Sefferweg 13, 54657 Neidenbach, Germany, Email: support@apekey.ai: I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*): Ordered on (*)/received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date: (*) Delete as appropriate.
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
The European Commission provides a platform for online dispute resolution (ODR), which you can access at https://ec.europa.eu/consumers/odr/. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.
German law applies to the exclusion of the UN Sales Law.
Should individual provisions of these GTC be or become invalid, the validity of the remaining provisions shall remain unaffected. The invalid provision shall be replaced by a valid provision that comes closest to the economic purpose of the invalid provision.
Changes to these GTC will be communicated to the user by email. If the user does not object within 4 weeks, the changes are deemed approved.